One inbox for every customer conversation
WhatsApp, SMS, Email, and Reviews — all unified in a single real-time feed, organized by client.
Hi! I wanted to ask about my last order...
10:24
Of course! Let me check that for you right away 😊
10:26 ✓✓
Every channel, one place
Instant messaging at scale
SMS
Reach customers directly
Full thread management
Reviews
Respond publicly & privately
Why teams love Unified Inbox
Never miss a message
Real-time feed aggregates every channel so nothing slips through the cracks.
Resolve faster
One-click reply and status management cuts average response time dramatically.
Full context always
See the entire relationship history — emails, texts, and reviews — in one thread.
Team collaboration
Assign conversations, track resolution status, and see who replied last.
Multi-business support
Manage inboxes across all your client businesses from one dashboard.
Built-in AI replies
Get AI-suggested responses based on conversation context and your brand voice.
How it works
Connect your channels
Link WhatsApp, SMS, Email, and your review platforms in minutes.
Messages arrive in one feed
All inbound conversations appear chronologically per client — no tab-switching.
Reply from anywhere
Respond on any channel directly from the inbox, choosing the right medium per conversation.